WHAT A BESPOKE DESIGN CONSULTATION LOOKS LIKE

WHAT A BESPOKE DESIGN CONSULTATION LOOKS LIKE

At a Glance: How Your Bespoke Design Consultation Works

The **Ashes With Art Bespoke Design Consultation** is a guided, personal session—available via video or phone and email correspondence. Our professional jewelers help you create a unique piece of **100% resin-free memorial jewelry** over a calm, unrushed 8-step process.

  • The Goal: To translate your memories into a custom design using precious metals, diamonds, and glass gemstones.
  • The Process: Includes sharing your story, selecting materials, viewing professional design sketches, and confirming sizing.
  • The Promise: Full transparency and secure handling of your loved one's ashes throughout the creation process.
MAKE A CUSTOM ENQUIRY NOW

WHAT HAPPENS DURING THE CONSULTATION (STEP BY STEP)

1. Warm welcome & understanding your story

We begin by listening gently to your wishes, your memories and the meaning behind your piece.

2. Discussing meaning and memories

Your loved one’s story helps us guide the design in an authentic and personal direction.


3. Exploring style preferences

We look at ring, necklace or bracelet styles, and talk through design ideas that feel right for you.

 

4. Choosing metals, stones and glass colors

Our jewelers explain every option clearly, including our resin-free glass gemstones, precious metals, and lab-grown or natural diamonds.

5. Secure ashes-handling explanation

We show exactly how your loved one’s ashes are protected, labelled and stored throughout.

6. Sketching or visualizing ideas

We create sketches or digital visuals so you can see how your piece may look.


7. Sizing & practical details

We confirm sizes, comfort, wearability and the practical aspects of the design.


8. Next steps, timelines and aftercare

We explain your timeline, final checks and what happens from the moment you leave to the day your piece is completed.

WHY FAMILIES CHOOSE A BESPOKE SERVICE

Many families choose a bespoke consultation when they want their jewelry to hold deeper personal meaning. The process is guided, unrushed and supportive, helping you understand materials clearly and make confident choices at an emotional time.

● Personal meaning
● Expert guidance
● Clear material choices
● Emotional reassurance

100% Resin-Free Jewelry
Waterproof   ☀️ UV Safe

Resin doesn’t belong in fine jewelry — it yellows, softens, and cracks. We only use trusted, professional-grade materials for lasting beauty, strength, and protection.

Learn why we never use resin →

YOUR CONSULTATION OPTIONS

We offer three consultation formats for our clients in the USA, each providing the same level of care and guidance:

● Online video consultations
● Phone call
● Email-led guidance

contact us

HOW WE KEEP YOUR LOVED ONE'S ASHES SAFE

Your loved one’s ashes are always handled with the utmost respect. We follow clear, documented safety steps throughout your jewelry’s creation.

● Secure, labelled storage
● Controlled studio access
● Safe return of any unused ashes
● Clear logging from arrival to completion

Our Process
Styled Button

CRAFTED IN-HOUSE BY OUR UK STUDIO TEAM

Every bespoke piece is made start-to-finish in our own UK workshops by trained jewelers. We never outsource overseas.

We work with sterling silver, gold, platinum, fused glass gemstones and lab-grown or natural stones — never resin — to create heirloom-quality memorial jewelry designed to last a lifetime.

TOUR OUR WORKSHOP

BESPOKE DOESN'T MEAN COMPLICATED

You don’t need jewelry knowledge or design experience. We guide you through each choice clearly, with no pressure at any stage. Your consultation is simply a calm conversation about what feels right.

💎 WHAT YOU’RE PAYING FOR 💍
Every piece is handcrafted by professional jewelers using genuine precious metals, diamonds, and gemstones — never resin. Our resin-free memorial and ashes jewelry is made to the same exacting standards you’d expect from fine jewelry.
🇬🇧 Made in the UK   •   💎 1 Year Warranty   •   🎁 Luxury Packaging

WHAT YOU RECEIVE AFTER THE CONSULTATION

You’ll receive a clear summary of everything we’ve discussed, including:

● Design outline
● Material selections
● Sketches or visuals
● Ashes-handling guidance
● Timelines
● Your dedicated jeweler’s contact details

BOOK YOUR CONSULTATION

Ready to begin? We're here to guide you through every step. We are open Monday-Saturday 3am to 12:30am ET.

BOOK ONLINE VIDEO CONSULTATION
HAVE A QUESTION? CONTACT US
Email-led guidance
CUSTOM DESIGN ENQUIRY FORM

FAQ's - Bespoke Consultation

Is the bespoke consultation free?

Yes, all design consultations—whether over email or via a booked video call—are free of charge and come with absolutely no obligation to buy. We are here simply to guide you.

How long does the consultation last?

We generally allow 30 minutes to one hour for a video consultation. This ensures we have sufficient time to listen to your story, explore all the design options, and answer every question without feeling rushed.

What do I need to prepare or bring?

You don't need to bring anything in advance, however, it helps if you come with a rough idea of: 1) The type of piece (ring, necklace, etc.), 2) Your general style preference, and 3) An approximate budget idea. Images for inspiration are always welcome! If you have booked a video consultation, you can reach out in advance via email with details of your idea.

Can multiple people join the consultation?

Absolutely. We encourage you to bring a family member or friend for emotional support and to help with the decision-making process. For our online video consultations, you can share the invite link with family and friends, so they can join even if they are not in the same location as you. 

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